| Frequently Asked Questions | |
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| What are FrontPage Server Extensions? | |
FrontPage Server Extensions is a term, which refers to the files, programs and specific way a Website is managed if it is using FrontPage. Microsoft FrontPage has some unique features, such as the ability to easily create hover buttons and search forms for your Website. This is possible only when the FrontPage Server Extensions are installed, because the features of FrontPage, such as hover buttons etc., work in conjunction with the programs installed on our servers to make those features work. Without the Server Extensions (programs), your FrontPage site will not function properly. Thus, the Server Extensions truly "extend" the functions of the server by enabling all the great tools that are part of Microsoft FrontPage. |
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| Can Nameway® help me with FrontPage problems? | |
We will make sure FrontPage extensions are properly installed for your account and provide basic support. It is important to note, however, that we cannot provide full technical support for FrontPage. Microsoft requires that they provide support for their software, and having developed it, they have a thorough knowledge of how it works and any known bugs in the program. We therefore ask that all questions regarding the use of FrontPage be addressed directly towards Microsoft. You will find that they have extensive online tutorials and help, as well as toll-free technical support for the program. |
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| How do I publish with FrontPage 2000? | |
Create a Simple Page Before you can publish an html file to your web site with FrontPage®, you must either have a page already created, or create a page. To create a page with FrontPage®, follow these simple steps: 1. With FrontPage® open, choose File --> New . 2. Type in "FrontPage® test" 3. From the menu bar, choose File --> Save As. 4. Name the html file. Once you have the file saved to your
hard drive, you are ready to publish the file. 1. From the menu bar, choose File
--> Publish Web . You'll get a dialog box like this: 2. Click on the Options button You will see a dialog box like this:
3. In the box below Specify the location to publish your site to: enter the full URL for your site. 4. If this is the first time you are publishing your site, select Publish all pages... 5. Select Include subwebs . You should now have a dialog box that
looks like this:
6. Click the Publish button. You should now see a dialog box like
this one: 7. Enter your username and password. If you have entered all the details
correctly, FrontPage® will then publish your site. You will see a
dialog box like this one when it has finished: 8. Click Done . |
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| How do I edit/open my site on the server using FrontPage? | |
Follow these steps to login to your frontpage web on the server. (after you have published to the server from your hard drive)
First it is important to note that when working with Microsoft® FrontPage® you are typically working with "TWO" copies of your web site. The first copy you have created on your own computer with FrontPage and saved to your hard drive. We'll call this your LOCAL WEB. You can access your LOCAL WEB with the Microsoft FrontPage Explorer. You do not need to be connected to the Internet to open your local web and work with it. The second copy resides on your web server hosting account. We'll call this your INTERNET WEB SITE. Once your have created a web site (LOCAL WEB) on your machine, it is ready to publish to the Internet. Using the FILE -> PUBLISH WEB option in the Microsoft FrontPage Explorer, you send a copy of your web site up to your web hosting account where it is now visible on the Internet. When you make changes or additions to your LOCAL WEB, you can publish your updated web site to your INTERNET WEB SITE, thus keeping both copies of your web site in sync. Sometimes it is convenient to make changes in 'real-time', directly on your live INTERNET WEB SITE on your web hosting account. To do this, you can open your INTERNET WEB SITE in the same manner that you open your LOCAL WEB. |
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| How do I install FrontPage extensions on my website? | |
When you signup you will be asked whether or not you want FrontPage extensions installed. If you specified "no" but have since changed your mind please open a support ticket to request it. |
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| Why do I have to have FrontPage extensions installed? | |
Installing FrontPage® server extensions gives you full support of all the features of FrontPage®. Features include remote authoring, threaded discussion groups, full text search and surveys. |
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| What is the scope of technical support for FrontPage? | |
We will provide support related to the functionality of the extensions. We will point FrontPage users to resources that will help you solve problems, publish your FrontPage webs and learn techniques for getting the most from your FrontPage® software. We are not able to provide extensive support related to the use of your FrontPage® software. |
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| What are FrontPage® server extensions? | |
FrontPage server extensions are CGI programs which provide the server side implementation of FrontPage. FrontPage communicates with the extensions via Hyper Text Transmission Protocol (HTTP) using a Remote Procedure Call (RPC). When the server sees the "POST" request addressed to the FrontPage server extensions it simply directs the request to the appropriate CGI program. The extensions implement authoring (uploading/downloading documents, To Do Lists), administration (setting end-user, author, and administrator privileges), and dynamic content (browse-time WebBot components). Without the FrontPage Server Extensions you will not be able to take advantage of the WebBots that are available through FrontPage. Also, without the extensions you cannot author and administer your web using the tools provided as part of the FrontPage Editor/Explorer package. |
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| Are there any precautions that I need to be aware before I begin using FrontPage® to publish my site? | |
In order to protect the FrontPage extensions on your Unix account, please take into consideration the following precautions:
NOTE: The exception to this is when loading custom scripts to the cgi-local directory on your site. |
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| What is a WebBot? | |
WebBots are the mechanism for invoking many of the interactive features built into FrontPage. These features are added to your web through the FrontPage Editor | Insert FrontPage Component. Some, such as Include and Substitution allow elements of the web to be entered once and included in any or all of the pages by inserting the Bot component referencing that element for example a logo or a navigation bar. Changes made to the "master" element are made automatically to any page containing the referencing WebBot. Other WebBots, such as Search, Table of Contents and Timestamp, control dynamic browse-time features. These WebBots work "behind the scene" to keep your site up-to-date for visitors. |
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| Are all of the features available in FrontPage® supported on my site? | |
FrontPage was created for developing websites in the Windows environment, so the following features are not available on our LINUX/UNIX servers: ODBC and MS SQL Database connections (Access, FoxPro) |
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| Why doesn't my new password work in my FrontPage® web? | |
Loading and changing passwords in FrontPage is a little more complicated than with FTP programs. To set or change passwords, you'll need to log on to your current web in order for the security menu choice to be active. To change the user and password for FrontPage login: Go to the FrontPage menu: 1. Click: Tools->Permissions [Tools->Security in FP2000] 2. Add: Name, Password 3. Click "Administer, author and browse.." radio button 4. Click "Apply" and then "Ok". |
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| Can I use FTP to upload my files when I have FrontPage Extensions? | |
If you requested to have FrontPage extensions installed, you should NOT use FTP or any other method of uploading to your site as doing so will cause errors. First, make sure FrontPage extensions have been properly installed on the server and that your domain name is propagated. If you are not sure of the above, please contact us. |
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| Can I use cgi-scripts when FrontPage extensions are installed? | |
You can use cgi-scripts with frontPage, but this will be at your own risk. This is considered a non-standard FrontPage site - this implementation is not recommended or supported by Microsoft. If you choose to have FrontPage Extensions and use cgi, you must do so with caution. You will see a "cgi-bin" in your home directory when your account was setup. You can upload your scripts there. |
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| Will using FTP corrupt my FrontPage Extensions? | |
Microsoft does not recommend you use any FTP program when FrontPage extensions are installed. However, you can use FTP to a certain extent: You can download/upload log files, scripts, zip files, and change permission on scripts with problems. There is a possibility that FrontPage extensions can be corrupted if you upload/download HTML files with FTP.. Do NOT edit or FTP the ".htaccess" files, any "*_vti" directories or any other FrontPage extensions. It will corrupt your extensions. |
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| How do I prevent FrontPage from uploading several large files that are already on the server? | |
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| How do I activate my FrontPage extensions? | |
You can activate or deactivate FrontPage extensions through your personal control panel. |
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| Do you support FrontPage 2002? | |
Yes, we support Frontpage 2002. |
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| Why does FrontPage just hang when establishing a connection to my account and then times out? | |
There are two main reasons why Frontpage will time out on you. 1) If you have a very large website, the chances of Frontpage timing out is greater. The more files you have, the longer it will take FrontPage to connect to your website. All of our webservers are set to a time-out rate of 900 seconds, or 15 minutes. According to Microsoft, this time period is more than sufficient to allow heavy operations of FrontPage extensions to complete. The best solution is to simply do your FrontPage updates at night, when Internet traffic is much lower than during the day. 2) There could be connectivity problems between your ISP/LAN and our network. You can find out if it is a connectivity problem by performing a PING "yourdomain.com" from your dos prompt. |
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| Should I use my FTP account if i have Frontpage Extensions installed? | |
NO. Do not recommend you use FTP if you have Frontpage extensions installed on your account. You can damage your account files by doing so. |
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| Will Frontpage forms work? | |
Yes, if you have trouble with a frontpage generated form, send in a ticket asking us to make sure frontpage mail extensions are installed for your domain. |
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