| Frequently Asked Questions |
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| When I try to log in it just takes me back to the login page without an error message. Why |
This is usually the result of an incorrect date and time setting on your computers internal clock. If the time and date on your computer are not current the cookie saved to your computer during the login process may expire immediately so that you will be asked to log in again. Here are some other tips on successfully logging into your account: Here is how to get around the security settings issue: 1) open a browser WEBTV will not work |
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| What browsers are supported on the Nameway® site? |
Nameway® always recommends using the latest version of either Microsoft's Internet Explorer (IE) or Netscape which have been fully released and are not in Beta or Pre-Release. We do our best to support these main browsers in their version 4 and above, although we recommend using IE 5 and above or Netscape 6 and above. Our site is like an online application and relies heavily on advanced scripting features which can sometimes not be supported by older browser versions. |
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| What about the new Mozilla browser, Netscape 7.0 and AOL 7? |
These three new browsers share the same engine and Nameway® is in the process of making them compatible on our site. This will take a little bit of time to complete and fully test, but weekly updates will add compatibility. In the meantime you are welcome to browse the site with these browsers, but some of the features may experience some incompatibilities. So if you need to work on domain name maintenance, please use another version of Netscape (like 6.2) or IE for better reliability. |
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| How do I turn on Cookies in Internet Explorer v5.5 and earlier versions? |
PC. From your browser, go to: MAC. From your browser, go to: |
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| How do I turn on Cookies in Netscape? |
PC and MAC. From your browser, go to: |
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