| Frequently Asked Questions |
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| What does the status "redemption period" mean? What is "pending delete"? |
"Redemption Period" is a 30-day timeframe after a registrar has deleted an expired domain such as .com, .net and .biz domains. "Pending Delete" as it applies to .com and .net domains refers to the 5-day timeframe after Redemption during which time VeriSign holds the domain and it cannot be recovered. "Pending Delete" as it applies to .org domains is the 30-day timeframe after the registrar (PIR) has deleted an expired .org domain. To check a status of a domain go to the registry website: www.verisign-grs.com (VeriSign Global Registry) for .com and .net www.pir.org (Public Interest Registry) for .org domains. www.neulevel.biz for the .biz domains. Enter the domain in the WHOIS box...it will tell you the status of the domain (i.e., Redemption Period). This will list the expiration date as well. The "updated date" is usually when the the 30 redemption or pending delete period began. In General: After a domain expires, most registrars have a grace period of 1 - 45 days, during which time you can reactivate your domain. After the grace period, the domain is deleted from the registrar database and will not appear in your account. It is not available to register just yet. Once deleted, the domain is held for 30 days by the Registry. Once
the domain is dropped it becomes available for anyone to purchase
just like a new name. When a domain is registered and expires through Nameway®, it will
remain available for reactivation at your regular domain rate.Currently,
Nameway®'s grace period is 40-42 days after expiration. However, there
is no guaranteed grace period, and once expired, the domain can be
deleted from the database at any time. |
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| What is the date the domain went into Redemption Period? |
To find out when a domain went into Redemption, you can check at the registry website: www.verisign-grs.com
(VeriSign Global Registry) for .com and .net domains. Enter the domain name in the WHOIS lookup box. It will tell you who the current registrar is, along with the status, such as "Redemption Period". The "updated date" is usually the date the domain went into Redemption or "Pending Delete". |
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| How do I get a name back that is in the Redemption Period or Pending Delete status? |
You must contact the previous registrar to buy back a domain in the Redemption Period. Following is the process if the domain was registered through Nameway®: Nameway® Redemption Period Process. Once deleted from our database, it falls into the 30-day holding
status called Redemption Period at VeriSign and NeuLevel, and Pending
Delete at PIR.org. Only the previous registrant has the right to request the domain
back. All others must wait until the registry drops the domain. Select Category "Renew Domains" To find your price for a particular domain type, when logged into
your account click on home, pricing information and your TLD rates
will be listed. |
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| Which domains (TLDs) go into Redemption? |
Currently there are four TLDs that go into redemption: .com, .net, .org, and .biz. Each has a $200 recovery fee, plus the cost of the renewal year. For a domain status, please see the individual registry website: |
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