| Frequently Asked Questions |
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| How do I change name servers to use my own DNS? |
Log into your Nameway account at http://my.nameway.com Click on menu option "domain names". Four blank boxes will then display. You can then enter your name
servers (you do not need to enter the numbered IP address.) Your updates will be reflected on the control panel immediately; however, the request is submitted into a queue with the Registry. The Registry updates daily at 5:00am and 5:00pm EST. Please allow up to 48 hours for changes to be effective. While waiting for this to propagate, your website may experience down time. |
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| I need to forward (point) my domain name to my website. How do I setup URL forwarding? |
How to enter forwarding information using Nameway®'s name servers: Log into your Nameway® account at http://my.nameway.com Please Note: If you do not see the DNS Settings (zone file) section this could mean that your domain is not currently set to use Nameway®'s DNS services. To change this you'll need to click the Change button in the DNS Server section and select to use the Nameway® service. Once you save this change you will be returned to your domain's control panel and the DNS Settings section will now be visible. Use Record Type: URL Redirect if you want to forward the domain
name to a website, and display that website address
in the address bar. Line 1 Hostname = www: This forwards your domain
if you enter the www's into the address bar of the browser.
Example: www.nameway.com Tips for deciding which type of URL forwarding to use: URL FRAME URL REDIRECT This option might be best for you if you already have a main web site and you'd like users who type in your alternate domain name to actually see your main domain name. Also, in some cases, loading a web site in a frame (as is done with the previous option) may cause problems with navigation or scripting on a web site. If you're not sure, try both ways and see which one best fits your
needs. |
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| What are Nameway®'s DNS hosting servers? |
Nameway® provides 11 server names to use for DNS hosting. You must use a minimum of two. ns1.nameway.com dns1.name-services.com Nameway® provides these name servers as a free service to users whose domains are registered with Nameway®, or to those that have ordered Nameway®'s hosting service for domains registered elsewhere. These servers will allow users to utilize Nameway®'s many value-added services such as email forwarding, DNS zone files, our 10-page Web Site Builder, and more. If your domain is registered with Nameway® and you wish to use these services, simply select the Nameway® service when editing your DNS servers and they will be automatically added. If you have ordered DNS hosting from Nameway® but the domain is not registered with us you will need to contact your current domain registrar to request that these name servers be added to your domain. |
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| What is DNS Hosting and how is that different from web hosting? |
Nameway®'s DNS hosting service will allow you to use our DNS servers for your domain so that you may set up more advanced DNS records, email forwarding, and URL forwarding. These types of services and records would normally require the use of your own DNS server or a paid service offered by your web host, but Nameway® offers this for free to customers whose domains are registered with us. Here are just a few of the things you can do with Nameway®'s DNS hosting service: Set up URL and email forwarding Nameway®'s DNS hosting service also allows you to take advantage of our other value added services such as: POP3 Email Paks All these services are included with each registration, but DNS hosting does not entail actual web space on a server. Nameway® also provides web hosting. Please follow the hyperlinks in the main menu to learn more. |
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| Can I use you for DNS hosting even if my domains are not registered with Nameway®? |
Absolutely. To sign up for DNS hosting for your non-Nameway® domain name: First create or log in to your Nameway® account. Select domain
names from the menu at the left and then select host. Once you've signed up for DNS hosting, be sure to edit the DNS information for the domain name with your current registrar so that Nameway®'s hosting servers are listed for your domain. |
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| What is DNS? |
The Domain Name System (DNS) helps users to find their way around the Internet. Every computer on the Internet has a unique address -just like a telephone number- which is a rather complicated string of numbers. It is called its IP address." But it is hard to remember everyone's IP address. The DNS makes it easier by allowing a familiar string of letters (the "domain name") to be used instead of the arcane IP address. So instead of typing 192.41.71.176, you can type www.nameway.com. It is a "mnemonic" device that makes addresses easier to remember. The goal of the DNS is for any Internet user any place in the world to reach a specific Web site IP address by entering its domain name. Domain names are also used for reaching e-mail addresses and for other Internet applications. The DNS is a static, hierarchical name service that uses TCP/IP hosts and is housed on a number of servers on the Internet. When your account is set up, information about your domain name is added to our name servers. The information is then sent from us through the central Registry (like Verisign for .com names) for your domain to be used by the other name servers on the Internet. This makes it possible for people to find and access your server on the Internet. It usually takes about 48 hours (propagation) before name servers on other networks will be able to access the information after the Registry for your domain gets it. |
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| DNS Record Definitions |
SLD: The SLD is the second level domain. For example, in "www.nameway.com", "myname" is the SLD. If you are creating a new name, fill-in the field provided under "SLD" with only the SLD part of your name. Do not include the ".". The name can have any character ("a" to "z"), any number ("0" to "9 "), the minus ("-") sign, and the underscore ("_") in the name. Spaces are not allowed. TLD: The TLD is the top level domain. For example, in "www.nameway.com", "com" is the TLD. If you are creating a new name, fill-in the field provided under "TLD" with the TLD part of your name. Do not include the ".". The name can have any character ("a" to "z"), any number ("0" to "9 "), the minus ("-") sign, and the underscore ("_") in the name. Spaces are not allowed. Address: This table associates a name with an address. You can associate any name with any Address. The address is either a numerical designator assigned to a computer on the network, or the host and domain of a machine, or a URL. None can be greater than 58 characters total (if you need more space, for a URL for example, please let us know). If you want the record to point an IP address, you must select either a record type of "Address (A)" or a record type of "Mail (MX)". You must also use the form xxx.xxx.xxx.xxx. The first and fourth xxx are numbers between 1 and 254. The second and third xxx are numbers between 0 and 254. An example of an IP address is: "189.23.125.3". If you are creating a new name, we have already filled-in the "www" host address with a default IP address that will display a web page that you can use to make sure the name is being properly delegated by our servers. This default web page address is "209.19.56.15". You are not required to use this IP address, and in fact, you will probably want to use your own as soon as you can. FYI, some other IP address are: (Netscape 205.188.247.5), (Microsoft 207.46.130.150) (Yahoo 204.71.200.72). If you use a host and domain combination, you must select the record
type of "Alias (CNAME)". You must also use the format "www.nameway.com.". A (Address): Using this type of record allows you to associate a host with an IP address. The IP address that you use does not have to be on your network. For example, you could have the host record for www point to 207.46.130.14 (the address for the Microsoft web site). MXE (Mail Easy) Using a mail record allows you to specify the address of your mail server. When you use a mail record, you must use an IP address in the address field. (Experts: Creating a mail record actually creates both the MX and the A record in DNS. Also, when using multiple mail servers, a preference value of 10 is used on all entries). MX (Mail) Can be either a host name under this domain name (for example, "mail3") or the name of a mail server (for example, "mail.yahoo.com."). NOTE: When using a mail server name, it should end with a period ".". (If you forget the period and we recognize the TLD, we will automatically insert one.). CNAME (Alias) An alias record type is used to associate a host name with another host. The host that you wish to point to does not have to be on your network. For example, you could have the host record for www point to www.microsoft.com. You can also simply use an "@" to represent your domain. Important:When you use a domain in the address field you must add a trailing period ("."). Unless you do so the name server will add your domain to the end of the domain given. URL Redirect URL Redirect is the standard method for URL Forwarding. When the client types in your domain name they are redirected to the web server that your page is hosted on. The only drawback of this method is as the person is looking around the site the URL that is displayed by the browser is the one of the actual web page, not your domain name. If this is a problem you can use the URL Frame method. URL Frame URL Frame is similar to URL Redirect except that instead of redirecting the client to your web page, the web page is displayed in a frame from our web server. With this method the client's browser will display your domain name (for example: www.mydomain.com) while they are using your site and not the actual URL to your page (for example: home.infospace.com/chris33"). Note: If you use this method of forwarding, you will want to put the 'target="_top"' attribute into any links you have that leave your page so that your domain name stays in the browser bar. The star "*" record: This is a wildcard record, which means that "anything.yourdomain.com wil work. Use this to take care of any records or subdomains that you have not specified to catch any typos or mistakes. |
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